Shipping & Delivery

We ship sealed trading card games from Škofljica, Slovenia, to every country of the European Union. Every parcel is tracked.

Where we ship

Only within the European Union — all 27 member states. We do not ship outside the EU.

When your order ships

In-stock orders placed by 17:00 (Slovenian time), Monday to Friday, ship the same day. Orders placed later, at the weekend or on a Slovenian public holiday ship the next working day.

Pre-orders ship on the release day, or as soon as our stock arrives from the distributor.

Carrier and tracking

We ship with Pošta Slovenije, always with tracking. You receive the tracking number by email as soon as your order has shipped.

Delivery times

DestinationWorking days
Slovenia1–2
Austria, Croatia, Czechia, Germany, Hungary, Italy, Slovakia3–5
All other EU countries4–7

Working days after dispatch. These are typical times, not guarantees.

Shipping costs

Slovenia
Parcel weightShipping
up to 250 g€3,78
over 250 g€6,97
Other EU countries
Parcel weightShipping
up to 250 g€4,98
250–500 g€7,67
500–2000 g€11,86
2000–5000 g€20,91
over 5000 g€29,99

Shipping is charged on every order — we do not offer free shipping. The price depends on the parcel weight; the exact amount is shown at checkout before you pay. All prices are in euro (EUR) and include VAT.

Customs

We ship from inside the EU, so there are no customs duties or import VAT for EU addresses.

Pickup

We are an online-only store. Local pickup is not available.

Orders with in-stock items and pre-orders

If your order contains in-stock items and pre-orders, we contact you to agree whether the in-stock items ship right away or together with the pre-order on release day.

Damaged or missing parcel

If your parcel arrives damaged, please email us with photos as soon as possible, ideally within 48 hours of delivery. If tracking shows no progress for several working days, write to us and we will open an enquiry with Pošta Slovenije. Your statutory rights are not affected.